1. Age restrictions
There must be at least one adult (age of 18+) within your party at all times.
2. Session times
Please arrive 15 mins before your session starts in order to sort some essential paperwork and get kitted up. To save time you can download this form, fill it in and bring a hard copy with you.
Morning 09:30 to12:30
Afternoon 13:00 to 16:00
Full Day 09:30 to 16:00
3. Cancellation policy
In certain circumstances, Windermere Canoe Kayak might need to cancel your booking (for example if the weather is particularly poor). If this happens, your money will be refunded in full. We will also do our best to offer alternative dates or times at reduced rates.
If you wish to cancel your activity and request a full refund, you can but you need to do this at least 48 hours before the booked start time. To cancel your booking please call us on 015394 44451. You will be fully refunded.
If you are booking at the counter rather than on-line we will need some form of id or a bank card to hold as a deposit. This will be returned to you when all hire equipment is returned to us.
5. Time slots and late arrivals
During peak season, hire sessions are given 3 hour time slots. If you arrive after the allocated start time, you may still hire for the remainder of your time slot but not for any longer than your allocated finish time as we will have other customers waiting.
Yes, you can cancel your activity and request a full refund but need to do this at least 48 hours before the booked start time by calling us on 015394 44451
Bowness Boathouse - There is no parking on site but the Ferry Nab car park is a short walk away.
Waterhead - please use the pay on exit car park at waterhead
Fell Foot - please use the National Trust Fell Foot car park (free to National Trust members)